Family & Friends
The Manor Village is here to answer any questions regarding our services and if we’re the right fit for your loved one. If any of your concerns aren’t answered, please feel free to contact your local Manor Village community for any further assistance.
What level of care is provided?
The Manor Village offers three levels of care, depending on the lifestyle and needs of each resident.
Independent Living
All-Inclusive Program with amenities and services that offer a ‘Carefree Lifestyle’
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Assisted Living
Offers support with daily living and activities such as hygiene, dressing, medication management, etc.
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Memory Care
Person-Centered Care for our Senior Residents living with memory impairment
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What safety measures are in place?
Our safety measures ensure that our residents are protected and monitored in case of medical emergencies.
Some of these measures include:
- Regular Safety Checks
- 24/7 Staff On Site
- In-Room Emergency Call Systems
- Secured Premises
What is the staff-to-resident ratio?
The specific staff-to-resident ratio may vary by location and the level of care provided. For more specific information, please contact The Manor Village in your area.
What activities are available?
We offer a well-rounded assortment of activities to support the health and wellness of our residents, including:
- Exercise and Yoga Classes
- Book Clubs
- Movie Nights
- Arts and Crafts
- Community Outings
- Spa and Salon
- Games Room
- And More!
How are meals and nutrition managed?
Our professional chefs prepare quality food that is both delicious and nutritious, offering our residents balanced meals that may also be tailored to their dietary needs (diabetic-friendly, low-sodium, vegetarian, etc.). Residents may also enjoy dining in our community dining rooms for further social engagement.
What is the policy on family visits and communication?
Families are generally welcome to visit at their convenience. We also allow our residents to make video calls, send and receive emails, etc. Families also have plenty of opportunities to participate in community events and activities.
How does the facility handle medical emergencies?
Our staff is trained in medical emergency protocols, including first aid and CPR. We also provide on-site medical services, which may vary by location, along with arrangements with nearby hospitals for emergency situations.
What are the costs, and what do they include?
The costs and services included depend on various factors, including the level of care and housing type. For more information, please contact your local Manor Village community.
Is there a personalized care plan for each resident?
Yes, we provide our residents with personalized care plans, especially for assisted living and memory care residents. Personalized care plans are developed to address individual needs, preferences, and health conditions.
