Nicolle began her career with Statesman in1997, and in that time, she has filled a variety of management roles. As COO, she oversees all of the program services/amenities within the US-based communities. She ensures that existing and upcoming communities and projects are consistent with the company’s global philosophy. Nicolle coordinates all aspects of operations and also ensures that each community meets financial expectations, maintains high resident satisfaction, and ensures a quality and service-oriented employee team. Additionally, she oversees the ongoing USA portfolio management strategies and examines opportunities for expansion. Nicolle has a Bachelor of Arts Degree, from the Concordia College/University of Alberta, as well as a Gerontology Certificate obtained at Mount Royal College. She is also a member of the Assisted Living Federation of America and has participated in several industry-related committees.