A frequently asked question among family members of a dementia patient is: How should I talk to them? This is especially more difficult to navigate when your parent is the one with dementia or Alzheimer’s disease. What is the right thing to say, and more importantly, what shouldn’t you say?
How to Communicate Effectively with a Parent with Dementia?
When talking with a loved one with dementia, there are a few core principles to keep in mind.
- Use simple, clear language
- Speak slowly
- Maintain eye contact
- Listen without interrupting
Following these practices will allow you to effectively communicate with your parent or loved one as their dementia progresses.
What Should You Not Say to a Parent with Dementia?
It can be difficult trying to find the right words to say to your parent with dementia. It’s helpful to understand what not to say.
- Don’t you remember? Avoid correcting memories or pointing out that they forgot something. This can cause more confusion and distress.
- Arguing: Avoid arguing with your parent or quizzing them on certain facts, as it can increase agitation. Instead, focus on gentle redirection and positive reinforcement.
How to Handle Repetitive Questions from a Parent with Dementia?
People living with dementia often repeat themselves or ask the same question several times. This often stems from short-term memory loss or unmet needs.
Here are a few things to consider when answering repetitive questions:
- Remain calm each time you answer.
- Gently distract your parent if the questions become too repetitive.
- Use written notes or visual aids for reassurance.
- Identify patterns and build routines
How to Talk to a Parent with Dementia on the Phone?
Talking to a parent with dementia over the phone can present new challenges due to the lack of visual cues. This can heighten confusion, especially as the call continues.
Here are a few tips to minimize confusion:
- Keep the call short and at an optimal time.
- Use a familiar greeting.
- Speak clearly and with a positive tone of voice.
- Reminisce on positive shared memories.
- Prepare topics in advance and end on an uplifting note.
What to Do When a Parent with Dementia Becomes Agitated During Conversation?
Sometimes, people with dementia become agitated during communication. Common triggers include feeling overwhelmed, fatigue, and misunderstood words.
When addressing agitation, make sure to stay calm and validate their feelings. Redirecting to soothing activities like listening to music and deep breathing can de-escalate the situation and allow time to process.
How to Use Non-Verbal Communication with a Parent with Dementia?
As the disease progresses, the ability to communicate verbally will also decline. In this stage, it is important to use visual cues like body language, touch, and facial expressions.
Some helpful strategies include:
- Smiling
- Using gentle touch, if welcomed
- Mirroring positive gestures
- Utilizing photos or objects
How to Discuss the Dementia Diagnosis with a Parent?
This is a sensitive conversation you will likely need to have in the early stages. To address this in the gentlest way possible, make sure to choose an appropriate time of day and focus on support instead of fear.
Prepare for negative reactions like denial or sadness, and reassure your parent with plans for dementia care. It may help to include a doctor in the conversation, so they can answer any questions.
Memory Care Services for Seniors at The Manor Village
Improving communication is part of our goal in our Memory Care program at The Manor Village. Our team of professionally trained nurses is here to help you or your loved one.
If you are considering Memory Care, don’t hesitate to contact our admissions team. We are here to give you the thoughtful care that you deserve.


